At Ryze, customer satisfaction is at the heart of everything we do. If you're not fully satisfied with your experience, our Money-Back Guarantee ensures a completely risk-free purchase for all prepaid orders.
Email our support team at hello@weryze.com within 7 days from the date of delivery.
You'll be asked to complete a quick survey or join a short call with one of our product experts. This helps us understand your experience and improve our product.
Once your claim is approved, we'll arrange a pickup of the product from your location.
After receiving the product, we'll initiate a full refund to your original payment method within 5–7 business days.
We're always here for you. Reach out to us at hello@weryze.com with any questions or concerns.