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Money-Back Guarantee Policy

At Ryze, customer satisfaction is at the heart of everything we do. If you're not fully satisfied with your experience, our Money-Back Guarantee ensures a completely risk-free purchase for all prepaid orders.

Eligibility

  • This policy applies only to customers who have placed a prepaid order directly through our website.
  • The request must be initiated within 7 days of product delivery.
  • Products must be used as directed for a reasonable period to fairly assess their effectiveness.

How It Works

  1. Contact Us

    Email our support team at hello@weryze.com within 7 days from the date of delivery.

  2. Tell Us Why

    You'll be asked to complete a quick survey or join a short call with one of our product experts. This helps us understand your experience and improve our product.

  3. Easy Return

    Once your claim is approved, we'll arrange a pickup of the product from your location.

  4. Full Refund

    After receiving the product, we'll initiate a full refund to your original payment method within 5–7 business days.

Additional Notes

  • Only one refund per customer is allowed under the Money-Back Guarantee.
  • Only 3 gums should be used for the refund to be applicable. If you have ordered a multi-pack, the other packs must remain unused for the refund to be processed.
  • The guarantee does not apply to:
    • Cash-on-delivery (COD) orders.
    • Customers who refuse the survey/interview process.
    • Heavily used or empty products (exceptions may apply on a case-by-case basis).

Need Help?

We're always here for you. Reach out to us at hello@weryze.com with any questions or concerns.

Ryze

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Information on this site is provided for informational purposes only. It is not meant to substitute for medical advice from your physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. Carefully read all product documentation.

If you have or suspect that you have a medical problem, promptly contact your regular health care provider.

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